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EU Machinery Regulation 2023/1230: digital instructions for use

On 20 January 2027, machine instructions change. Be ready with one QR.

The new EU Machinery Regulation lets you ship instructions digitally, under six conditions. Nova meets them with one QR on the machine. And it gives your technicians cited answers from that machine's own documents.

Only 72 days to 20 January 2027

Regulation (EU) 2023/1230 · applies from 20 January 2027

Opens without loginScan the QR and that serial's instructions open. No app.
Delivered version on recordWhich version went with which machine, provable years later.
Every market's languageThe right language opens automatically: German, English, French and more.
Your archive, any timeExport all of it in one file. Point the QR codes at your own domain.
What changes

Digital instructions are allowed. Under six conditions.

Digital instructions are an option, not an obligation. Any manufacturer who chooses them must meet these six conditions.

  1. 1

    Access marked on the machine

    How to reach the instructions must be shown on the machine, its packaging or an accompanying document.

    Art. 10(7)
  2. 2

    Print, download, save

    Users must be able to get the instructions at any time, also when the machine has failed.

    Art. 10(7)
  3. 3

    At least 10 years

    Instructions stay online for the machine's lifetime and at least 10 years after it is placed on the market.

    Art. 10(7)
  4. 4

    Right to paper

    If the buyer asks at the time of purchase, a free printed copy within one month.

    Art. 10(7)
  5. 5

    Right language

    In a language users easily understand, as each member state decides. In Germany, German.

    Art. 10(7)
  6. 6

    Right model

    The instructions must clearly name the machine model they belong to.

    Art. 10(7)

Your distributors will check too. Distributors must check that machinery comes with instructions in the required language before they sell it.

Regulation (EU) 2023/1230 on machinery, Art. 10(7) and Annex III, 1.7.4. Applies from 20 January 2027.

Why a PDF link is not enough

A PDF on your website is a risk.

It may do for one model. With variants, languages and ten years, it will not.

  • Links break.

    Your website will be rebuilt at least twice in ten years. Every broken link is a compliance gap.

  • Versions get mixed up.

    The manual for a machine delivered in 2027 is not the 2030 revision. You must be able to show which one went where.

  • One language is not enough.

    German for Germany, Dutch for the Netherlands, French for France. Every market asks for its own.

  • Paper requests get lost.

    A request made at purchase must be met within a month.

  • Fines are real.

    In Germany, up to €10,000 for missing or non-German instructions and up to €100,000 for failing to take corrective action. Other member states set their own.

How it works with Nova

One QR. Two layers.

Anyone who scans the label sees the official instructions. From the same QR, your technician opens Nova.

Public: the official instructions

No login, no app.

  • That serial's instructions, in the version delivered with it
  • Open, download, print, keep offline on the phone
  • The right language opens automatically
  • Printed copy requests in one tap, tracked against the one-month limit
  • Declaration of conformity on the same page
  • Your brand, your domain
  • The operator can ask too: no login, answers only from the published instructions, with the page number
  • Safety notices: a band on every machine of the model, e-mail to subscribers

For your team: ask Nova

With login, every sentence cited.

  • Answers from manuals, service bulletins, remote support sessions and field videos
  • The source is shown: page, figure, second in the video
  • Ask by voice, photo or text
  • Answers fit that machine's model
  • If the answer is not there, Nova says so
Free readiness check

Check your readiness in 2 minutes.

10 questions. You see your score and your biggest gaps right away. If you like, you also get a dated roadmap.

  • Starts without sign-up
  • Result on screen, instantly
  • We only call if you ask
10 questions2 minutesNo sign-up
See it with your own machine

Send one manual. Your sample page is ready in 2 business days.

Leave the link to your manual. We build that machine's QR page and send it to you. Scan it with your phone and see how it works with your own document.

  • Free, no credit card
  • Your manual is used only for this sample
  • Decide afterwards

We use your details only for this request.

Setup

Your first product line live in two weeks.

  1. 01

    Upload your documents

    PDF, Word, PowerPoint, Excel. Straight from your CCMS works too.

  2. 02

    Import your machines

    Serial number, model and delivery date from your ERP. One spreadsheet is enough.

  3. 03

    Print the labels

    Each machine gets its own QR. Labels print in bulk.

  4. 04

    Publish

    Instructions public, Nova open to your team.

Comparison

PDF link, document portal, Nova.

PDF on your websiteDocument portalNova
Serial-specific instructions from a QR No Yes Yes
Record of the delivered version No Some Yes
Full export and your own domain Up to you Some Yes
Every market's language By hand Partly Yes
Cited AI answers No Rarely, text only Manual, session, video
Learns from field knowledge No No Yes
Who scanned, what they asked No Partly Yes
FAQ

Questions and answers

Readiness check

Are digital instructions mandatory?

No, they are an option. But any manufacturer who goes digital must meet the six conditions. You can stay on paper; then printing and shipping costs continue for every language and every revision.

When does the regulation apply?

From 20 January 2027 across the EU. It replaces the Machinery Directive 2006/42/EC. Türkiye applies the same rules on the same day. Manufacturers outside the EU, in the US for example, are covered for every machine they sell into the EU.

What about machines placed on the market before that date?

Machines placed on the market under the old Directive can still be made available. Every machine placed on the market from 20 January 2027 falls under the new rules.

We already have a CCMS. Do we need Nova?

Keep your CCMS. Nova takes its released output, delivers it per serial number and answers questions from it and from your service history. We do not replace authoring.

Can I put the instructions behind a login?

The regulation does not forbid it outright. But it wants the instructions available at any time, also when the machine has failed. Nova keeps the official instructions public and opens the question layer to your team.

What happens to my instructions if I leave Nova?

You can download everything you published (PDFs, version history, machine list, paper requests) as one file at any time. If you point the QR codes at your own domain (for example manuals.yourcompany.com), the labels carry your address, so you won't need to reprint them if you leave Nova.

Will the declaration of conformity go digital too?

The EU's Omnibus IV package, still under negotiation, foresees a digital declaration of conformity with direct access and no login. In Nova, the declaration sits on the same page as the instructions.

Can the operator ask without a login?

Yes. The QR page has an 'Ask about this machine' box. The answer comes only from that machine's published instructions and cites the page; if the instructions do not cover it, Nova says so. The manufacturer sets how many questions are allowed.

What if I have to publish a recall or safety notice?

You publish a document of the safety notice class. It appears as a band on the page of every machine of that model, and operators who subscribed there receive an e-mail.

Does AI replace the official manual?

No. The official manual stays as released. Nova answers on top of it and shows the source.

Where is my data?

Servers and files are hosted in the EU, in Germany. Every document keeps its own access rules. Only the official instructions you publish are public.

Do you give legal advice?

No. Nova provides the infrastructure that meets the digital delivery conditions. Conformity assessment is the manufacturer's responsibility; work with your CE consultant or notified body.

72 days to 20 January 2027.

Start with the readiness check, or book a 20-minute demo with your own machine.

This page in other languages: Deutsch · Türkçe