VSight Remote provides a wide range of optional add-ons and features that can be enabled based on client needs. These features allow businesses to tailor the platform to their specific workflows, security requirements, and collaboration preferences.
📌 ****Default Features (can be disabled upon request)
✅ Session Export – Enable a pop-up to export session data immediately after the session ends.
✅ Mobile FullHD Support – Enable Full HD video quality on supported mobile devices.
✅ Show Detailed Video Quality – Display advanced video quality information for diagnostics.
✅ Realtime Translation – Provide real-time spoken translation for users.
✅ Auto-Join Room – Automatically direct users to a designated room upon login.
📦 Session Management & Workflow
✅ Academy Room – Host dedicated training sessions separately from regular support rooms (paid add-on).
✅ Direct Download of Session Files– Allow participants to download session files directly after it ends.
✅ Custom Session Export Subject – Personalize the subject line used in session export emails.
✅ Workflow on Remote – Seamlessly transition from a remote session to your predefined workflows.
✅ Remote Webhooks / Workflow Webhooks – Trigger custom webhooks from VSight to your systems (paid add-on).
🛠️ Ticketing & Support System
✅ Ticket System – Activate internal ticket handling directly inside VSight Remote.
✅ Offline Ticket – Allow users to submit tickets when experts are offline.