Since March 2020, a lot has changed in our lives and the global business. While all manufacturers had their fair share of obstacles with the supply chain management, some experienced a sharp...

During these days, along with the pandemic crisis that has gripped the world, the challenges that every business is facing have increased.

Nowadays, with the revolution that is happening in the industries of different types, there is also the need for new training programs that can equip the workforce to work in the new environment.

The skills gap is one of the major issues that many field service companies are facing nowadays. The skill gap in field service is defined as a lack of fundamental knowledge of employees and has huge importance for work efficiency and operational processes.

Augmented Reality is rapidly growing and being implemented in different field service businesses. Augmented Reality implementation and its benefits in field service processes can be seen by considering the maintenance of machines.